Social | Youth | Business | Team Building
YOUTH ETIQUETTE
Today’s youth are savvier than ever and they have access to a much more international environment, hence the well rounded curriculum we offer in our youth programmes.
Our goal is designed to teach children ‘proper’ manners for successful everyday living. They will learn to develop their confidence and leadership skills, engage in polite communication, learn how to treat themselves and others respectfully, participate in a practical dining tutorial and so much more. These life-long skills will give your child “The Added Advantage”
Ages 8 – 12 years old
This programme is designed to introduce good manners and etiquette to an impressionable age group in a fun learning and entertaining environment. It will help build confidence, self- esteem and leadership skills, helping them manage life’s social challenges at this early stage in their lives.
THE CURRICULUM
Introductions and greetings
Communication & social skills
Cultural Awareness
Respect for self and others
Conversation & Listening skills
Looking and feeling good
Social Media Etiquette & Safety
Telephone Etiquette
Appropriate behaviour In public places
Setting a table
Table manners & Dining Etiquette
Ages 13-17 years old
Being a teenager can be tough and equally so for the parents trying to help them deal with peer pressure and influences that do not readily align with their values.
Our programme is designed to equip teens with social, leadership and character development skills to help them mature into confident and responsible young adults.
THE CURRICULUM
Communication & Leadership skills
Social etiquette
Greetings & Introductions – Formal & Informal
Handshaking protocol
Respect for self and others
Conversation and listening skills
Gadgets etiquette
Social Media etiquette
Hygiene Etiquette
Dress sense & Appearance
Dining Etiquette
Preparing for University
BUSINESS ETIQUETTE
Navigating a workplace when you don’t know the “rules” that govern it can be intimidating. However, knowing the proper business etiquette can ease your frustration and make your experience rewarding.
This training is bespoke to accommodate specific client requirements.
BUSINESS ETIQUETTE 101 – 3hours
This is an interactive programne created for young graduates and professionals. They will gain an understanding of how to implement the code of conduct for the workplace and business environment in order to position themselves as knowledgeable, cultured and credible making a lasting impression everytime.
OUTLINE
Polite speech and mannerisms
Dress codes
Professional body language
Effective Communication
Workplace Decorum
Interaction with co-workers
Attending meetings
Representing the Company/Business at Functions
CUSTOMER/CLIENT SERVICE ETIQUETTE 2hours
This programme is designed to help service professionals make a positive first impression and deliver a high standard of service by learning how to connect with their customers and developing positive relationships. Participants will learn how to use good etiquette to demonstrate professionalism, build trust and create a rewarding experience for customers.
OUTLINE
Customer Vs Client. Is there a difference?
Effective Communication
The Professional
Telephone Etiquette
Online support
Conflict resolution
EXECUTIVE DINING (A Practical Lunch session) 4hours
Whether you are the host or a guest, this dining etiquette programme will help you navigate an entire dining experience with class and confidence. You will gain a savvy knowledge of cutlery and glassware, table settings, table manners, formal menu cards and how to give and receive toasts.
Our team building program is designed to improve job satisfaction, employee engagement and organisational success. This involves using activities to enhance social relations by converting a group of individuals into a cohesive team that works effectively together in order to achieve common goals.
At TEA, our program has the added benefit of an Etiquette tutorial as a refined approach to achieving the above said goals.
We will address:
*Communication
*Personality/Character Development
* Leadership Skills
* Problem solving
* Morale
* Trust, Confidence & Creativity
SOCIAL ETIQUETTE
While the saying “you never get a second chance to make a good first impression” may not be entirely true, it is not far off the mark. Your manners are constantly on display; from the way you dine to how you dress and carry yourself to the little courtesies you offer others, your hygiene etiquette at the gym or whether you are 5 or 10mins late for a meeting. Practicing social graces refines your manners and gives the confidence you need to present the best you to others.
UNIT 1- ETIQUETTE 101
Dress sense and Appearance
Speaking confidently
Posture & Poise
UNIT 2- SOCIAL ETIQUETTE
Socialising with Intent
Dress code & Personal style
Greetings & Introduction
The Art of Communication
UNIT 3 – SOCIALS FOR BUSINESS
Power Dressing
Networking with confidence
Navigating cocktail events
Entertaining & Dining
UNIT 4 – DINING ETIQUETTE
Basic Table Manners
Glassware and Cutlery
Table setting
Selecting from a Menu
Navigating your meal
FORMAL DINING (PRACTICAL) 2hrs
A formal dining experience that incorporates multiple courses to be navigated using the appropriate pieces of cutlery and glassware
Proper table manners will be observed and participants must be dressed formally to attend
AFTERNOON TEA ETIQUETTE (PRACTICAL) 1hr 30mins
Afternoon Tea is a British food tradition now observed in many parts of the world. You will learn the art of navigating your way through a selection of light ribbon sandwiches, scones served with clotted cream and jam and cakes. You will also learn the history of how this quintessential tradition came to be.
* Afternoon Tea Etiquette Rules
* A lesson on teas
THE PERFECT HOST (PRACTICAL) 3hrs
A practical session on how to be a confident and successful host, whether it is on the job or at home. Let you hosting skills be spoken of long after your event is over